What is the difference between the Essential and Advanced Heliguy Support Packages?

The Heliguy Essential Support Package is included with every drone purchase, providing comprehensive support for general drone use—perfect for smaller-scale operations.

For more complex needs, the Heliguy Advanced Support Package offers tailored assistance for business operations, surveying, and regulatory compliance.

Additionally, Enterprise products come with one year of complimentary DJI Care Enterprise (Basic) cover, while DJI M4D/M4TD drones (compatible with the Dock 3 or use as a standlone) include one year of DJI Care Enterprise (Plus) cover.

Heliguy Essential SupportHeliguy Advanced Support50 Days Return PolicySurvey Support for Complex ProductsUK Technical SupportIntegrated Regulatory Training DivisionDedicated account managerCredit Accounts (Subject to Coface Approval)Authorised Repair CentrBVLOS Approval (With Turnkey Support)Free Next Day Shipping Over £99Data Processing Support for LiDAR and photogrammetryDJI Care Refresh (Free with Enterprise)Data Processing Support for Gaussian SplatsPayment Options (Shop Pay, Amex, etc.)Gap Services for Large Scale ProjectsOne Month Free Trial of DJI TerraOne Year Free Trial of DJI Terra with DJI Matrice 4E and Three-Months with Matrice 4T.Survey Support+ All the features of the Standard Package