Get in touch

How can we help?

Pick the closest match below — we'll route you to the right specialist with a typical response time of under four hours during working hours. We're available to help 08:00–17:00 Mon–Fri.

01 · What's this about?

8 routes
01

I'm looking to buy.

Sales

Quotes, bundle pricing, framework purchases, demo bookings. From a single Mini 5 Pro to an enterprise fleet rollout.

Steve Mapps
SteveExperienced Sales Specialist
02

I need training.

CAA approved

A2 CofC, GVC, Operations Manual, Ops Manager Level 5. Classroom space at our Unit 5 training centre. Bespoke training for enterprise drone teams, including public safety and critical infrastructure.

Ryan
RyanTraining Administrator
03

I need repairs or warranty.

DJI-certified

Send us pictures and we'll triage. In-house engineers, OEM parts, full DJI Care Enterprise claim handling. Typical turnaround: 5–10 working days. 72-hour fast-track service available.

Andrew
Andrew Repair Centre ManagerReplies within 4 hours
04

Rental enquiry

Rental

Full suite, including DJI drone range, payloads, handheld scanners, and GNSS. Short or long-term hire. Same-day dispatch with pilot options.

LB
LousieHead of Rental
05

I work in public sector.

Named account

Police, fire and rescue, utilities, NHS. Framework purchasing, operational safety cases, multi-aircraft packages, on-site training. Dedicated account manager from first contact.

Matty Cairns.
MattyHead of Public Sector
06

BVLOS - SAIL I & II

Complex operations

SAIL I & II, and BVLOS projects, risk assessments, operational concept development, regulator/stakeholder engagement, deployment strategy. Guidance from feasibility through to operational delivery.

Ruairi
RuairiSenior Business Development Manager
07

Survey and reality capture

Geospatial

Drones, handheld scanning, LiDAR, photogrammetry, 3DGS, GNSS. End-to-end workflow support - equipment consultancy, survey principles, hardware/software training, data processing.

Richard Dunlop, Heliguy Survey
RichardGeospatial Lead
08

Press, partnerships, or other.

Press & PR

Media enquiries, supplier introductions, content collaborations, academic research. Anything that doesn't fit the routes above.

James Willoughby
JamesMarketing & Communications
Phone lines · closedUK · BST
0191 296 1024

Mon–Fri 08:00–17:00 · Closed weekends and public holidays

03 · Book a call

30 min
Steve Mappswith Steve · Sales

Tell us when suits and we'll confirm a time — Steve approves every booking personally.

02 · Send a message

Topic: Sales
Tip: paste your shortlist if you have one — we'll match against in-stock kit.
Find us

Two buildings. Same operation.

Orion Business Park · North Shields · NE29 7SE
Heliguy HQ.Open · until 17:00Unit 9 · main entrance
Unit 9

Heliguy HQ.

Sales · Repair Centre · Dispatch · Survey department

AddressUnit 9, Jupiter Court
Orion Business Park
North Shields · NE29 7SE
what3words///grant.wiring.helps
Open hoursOpen · until 17:00
Mon–Fri 08:00–17:00 · closed weekends and public holidays
VisitingSales, survey department, DJI-accredited repair centre. Pick-up new equipment. Collect/drop-off repairs. Visitor parking available in front of building. Step-free access.
Heliguy Training Centre.Open · by appointmentUnit 5 · training centre
Unit 5

Heliguy Training Centre.

Training courses · Classroom area · Offices

AddressUnit 5, Jupiter Court
Orion Business Park
North Shields · NE29 7SE
what3words///groom.gown.labels
Open hoursOpen · by appointment
Course days only · check schedule
VisitingTwo doors down from Unit 9. Designated training-day parking available. Step-free access. Dedicated classroom space upstairs. Refreshments provided.
JUPITER COURTORION BUSINESS PARKA19 →← FERRY
Unit 5 · Training
Unit 9 · HQ
Unit 9 · main entrance / receptionUnit 5 · training-day arrivals only
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