50-day return policy⌄
- Return within 50 days of purchase.
- Full refund for unopened, sealed, unactivated items.
- Opened products may still qualify if unused.
- For orders over £100, we can arrange your return via DPD or in-person drop-off.
Next-day delivery — order before 3pm⌄
- Order before 3pm Mon–Fri for next-working-day delivery (free over £99).
- UK Saturday delivery available on orders placed before 3pm Friday.
- After 3pm Friday — dispatched Monday.
- Some UK regions may need 2–3 working days.
Discounted options with main purchase⌄
- Bundle pricing on accessories, spares and training when bought together.
- Reduced rates on add-ons selected at checkout.
- Ask us for a tailored quote on multi-unit or fleet orders.
Zenmuse H20N Camera
Equipped with a 20x hybrid zoom, wide-angle starlight cameras, dual thermal cameras & a 1200 m rangefinder. Use for rescue ops.
heliguy support & optional extras
Product dossier
Intelligent Smart Features
DJI Zenmuse H20N
- PinPoint:
Marks an object in view, and advanced sensor fusion algorithms immediately provide its coordinates.
- SmartTrack:
Identify and follow moving subjects like people, vehicles and boats.
- High-res Grid Photo:
Frame an area of interest in a wide camera view, and the zoom camera will automatically capture a set of images of the area for more detailed viewing.
- One-tap Panorama:
Creates a 360° overview of the scene.
Full specifications
Manuals & documents
Frequently asked questions
What is the protection rating of the Zenmuse H20N?⌄
The Zenmuse H20N is IP44 protected under the IEC60529 standard (Note: The protection rating is not permanent and might be reduced due to prolonged use and wear).
1. Make sure there is no liquid on the surface or in the gimbal connector before installation.
2. Make sure the gimbal is securely installed on the aircraft and the SD card slot cover is clean and closed properly.
3. Make sure the surface of the gimbal is clean before opening the SD card slot cover.
What is the zoom ratio of the Zenmuse H20N?⌄
The visible light camera supports 20× hybrid optical zoom and up to 128× digital zoom, while the thermal imaging camera supports up to 32× hybrid zoom.
What is the temperature measurement accuracy of the Zenmuse H20N thermal imaging camera?⌄
When the thermal imaging camera uses a 2× and 4× zoom, the measurement accuracy is ±2°C or ±2%, whichever is greater. (Tested at a distance of 5 m away from the black body at 25°C in a laboratory environment without wind)
When using 8× zoom or above, the temperature measurement accuracy is ±5°C (when using 8× zoom or above in the case of infrared cameras, the minimum focal distance is 35 m. The accuracy of temperature measurement at this distance is more likely to be affected by the environment, decreasing measurement accuracy.
Note: Due to differences in the emission rates of different black bodies and the effect of different environments on temperature measurement, the measurement results only represent the detection precision of the black body under the laboratory environment.
What are the differences between the high gain and low gain modes of the Zenmuse H20N's infrared thermal imaging camera?⌄
High Gain Mode: The temperature measurement range displayed is relatively small, between -20°C and 150°C, and the image quality is high.
Low Gain Mode: The temperature measurement range displayed is relatively large, the temperature measurement range is between 0°C and 550°C, and the image quality is relatively low.
What is the Zenmuse H20N's Intelligent Night Scene Enhancement? ⌄
When using the Zenmuse H20N Intelligent Night Scene Enhancement feature, the camera switches to the lens's IR filter and adjusts the ISP parameters. At the same time, the intelligent low-light enhancement algorithm makes it more suitable for low-light conditions.
What is DJI Care Enterprise and what options are available?⌄
DJI Care Enterprise offers comprehensive protection for your DJI Enterprise drone fleet. Two packages are available: DJI Care Enterprise Plus and DJI Care Enterprise Basic.
It provides DJI Enterprise products with coverage for a range of accidental damages, such as collisions, water damage, and misoperation. DJI Care Enterprise Plus also covers flyaways.
The table below shows the benefits of DJI Care Enterprise Plus vs DJI Care Enterprise Basic.
| DJI Care Enterprise Plus | DJI Care Enterprise Basic | |
|---|---|---|
| Service model | Unlimited free repairs within the coverage limit | Affordable replacements |
| Service quantity | No limit | Twice a year |
| Service charge | Free repairs | Low-cost replacement |
| Coverage for your whole fleet | DJI Enterprise products bound to DJI Care Enterprise Plus at the same period ( within 30 days ) can share the total coverage | - |
| Turnaround time | Prioritised repair | DJI Care Express |
| Flyaway coverage | 1 flyaway per year. Supported aircraft: DJI Matrice 30, DJI Matrice 30T, DJI Mavic 3 Enterprise, DJI Mavic 3 Thermal, DJI Mavic 3 Thermal Advanced, DJI Mavic 3 Multispectral, DJI Matrice 4T. DJI Matrice 4E. Flyaway fee applies. | - |
| Factory maintenance | 1 factory maintenance per year. Supported aircraft: DJI Matrice 30, DJI Matrice 30T, DJI Matrice 30T Dock Version, DJI Mavic 3 Enterprise, DJI Mavic 3 Thermal, DJI Mavic 3 Thermal Advanced, DJI Mavic 3 Multispectral, DJI Matrice 350 RTK, DJI Matrice 3D, DJI Matrice 3TD. | - |
| Annual free battery replacements | Two free battery replacements - supported aircraft: DJI Matrice 350 RTK, DJI Matrice 3D, DJI Matrice 3TD, DJI Matrice 4D, DJI Matrice 4TD. One free battery replacement - supported aircraft: DJI Matrice 400 | - |
| Service period | Up to 3 consecutive years | Up to 3 consecutive years |
Common questions
- What is the zoom ratio of the Zenmuse H20N?
- What is the protection rating of the Zenmuse H20N?
- What is the temperature measurement accuracy of the Zenmuse H20N thermal imaging camera?