Insurance, cover & warranty
Cover, warranty, Repair Refresh and what to do after a crash.
99 articles
- Am I covered for water damage?
- Am I covered if I crash my drone on holiday?
- Am I covered if my aircraft is lost or stolen?
- Am I covered if my equipment is damaged during transit?
- Can I buy Repair Refresh after my purchase?
- Can I cancel my Repair Refresh for a full refund?
- Can I get Repair Refresh if I’m buying from outside the UK?
- Can I purchase Repair Refresh after my purchase?
- Can I renew Repair Refresh after the policy period ends?
- Can I renew my cover once it goes beyond the 12 month period or if I’ve claimed?
- Can Repair Refresh be used instead of drone insurance?
- Can heliguy™ repair refresh cover drones not purchased at heliguy™?
- Can heliguy™ repair water-damaged drones?
- Do I get a service certificate for my drone after the service?
- Do I get a temporary drone while mine is being repaired?
- Do I get a temporary drone/equipment while mine is being repaired?
- Do I have to pay to send my drone to heliguy™ or return delivery?
- Do I need any kind of insurance before I take the course?
- Do I need commercial drone insurance?
- Do I need drone insurance as a recreational pilot?
- Do I need drone insurance?
- Do I need insurance to fly a drone?
- Do I need public liability insurance to hire a drone?
- Do I need to activate my Repair Refresh once I’ve purchased it?
- Do I receive documentation to confirm my Repair Refresh details?
- Do drones weighing 20kg or more require insurance?
- Does DJI Care Enterprise come with the M30 Series?
- Does Repair Refresh cover drones/equipment not purchased at heliguy™?
- Does Repair Refresh include accessories used at the time of the crash?
- Does Repair Refresh include free shipping?
- Does heliguy™ repair all DJI drones?
- Does heliguy™ repair refresh cover damage in transit?
- Does heliguy™ repair refresh cover me if my aircraft is lost or stolen?
- Does heliguy™ repair refresh cover water damage?
- Does the Repair Refresh include free shipping?
- Does this service come with a warranty?
- How can I repair my DJI drone?
- How do I make a Repair Refresh claim?
- How do I use iwocaPay at checkout?
- How long does Repair Refresh cover last and how many claims can I make?
- How long does a service take?
- How long does my Repair Refresh period last?
- How long does my heliguy™ Repair Refresh period last?
- How long will it take for heliguy™ to repair my drone?
- How many times can I claim using my Repair Refresh?
- How much does it cost for heliguy™ to repair my drone?
- How much is a drone repair?
- I have more than one drone, does my Repair Refresh apply for my other drones?
- I have more than one drone. Does my Repair Refresh apply to my other drones?
- If a fault is found on the service, will it automatically be repaired?
- If my drone is replaced, will I also receive a new remote controller, charger, etc?
- Is Repair Refresh different to DJI's Care Refresh?
- Is Repair Refresh the same as insurance or warranty?
- Is heliguy™ Repair Refresh the same as DJI Care Refresh?
- Is my equipment repaired or replaced?
- Is the equipment repaired or replaced by heliguy™?
- Is the equipment repaired/replaced by heliguy™?
- Is there a drone repair shop near me?
- Is there a fee for using iwocaPay?
- What are the repayment options with iwocaPay?
- What does heliguy™ Repair Refresh cover?
- What example of an incident that might occur with my drone would leave the cover invalid?
- What happens if my second-hand drone breaks or is damaged?
- What is DJI Care Enterprise and what options are available?
- What is the cost of drone insurance?
- What is the difference between Heliguy Support and Repair Refresh?
- What is the difference between the Essential and Advanced Heliguy Support Packages?
- What is the excesses if I damage the equipment?
- What is the order value limit for iwocaPay?
- What is the warranty period of DJI Power 1000 Mini?
- What qualifications do heliguy™ technicians hold?
- What sort of incidents invalidate the Repair Refresh cover?
- What’s the difference between Repair Refresh and warranty?
- When must I purchase Repair Refresh crash cover?
- Where can I get drone crash cover?
- Where do I send a DJI drone for repair?
- Which DJI Air 3 Repair Refresh crash cover should I purchase?
- Which DJI Air 3S Repair Refresh crash cover should I purchase?
- Which DJI Avata 2 Repair Refresh crash cover should I purchase?
- Which DJI Avata 360 Repair Refresh crash cover should I purchase?
- Which DJI Avata Repair Refresh crash cover should I purchase?
- Which DJI Flip Repair Refresh crash cover should I purchase?
- Which DJI Lito Series Repair Refresh crash cover should I purchase?
- Which DJI Mavic 3 Pro Repair Refresh crash cover should I purchase?
- Which DJI Mavic 4 Pro Repair Refresh crash cover should I purchase?
- Which DJI Mini 4 Pro Repair Refresh crash cover should I purchase?
- Which DJI Neo 2 Repair Refresh crash cover should I purchase?
- Which DJI Neo Repair Refresh crash cover should I purchase?
- Which DJI products are supported by DJI Care Enterprise?
- Who can use iwocaPay on Heliguy?
- Will I be notified when my cover runs out?
- Will I have to pay any additional fees when making a claim, such as shipping?
- Will I have to pay any additional fees when making a repair refresh claim such as shipping?
- Will my drone be cleaned as part of the service?
- Will my drone be covered if accidental damage has occurred?
- Will my drone be replaced if it’s only a minor crash?
- Will my drone be tested before it is sent back?
- Will my equipment be tested before it is sent back?
- Will my second-hand drone have warranty?