
50-day return policy⌄
- Return within 50 days of purchase.
- Full refund for unopened, sealed, unactivated items.
- Opened products may still qualify if unused.
- For orders over £100, we can arrange your return via DPD or in-person drop-off.
Next-day delivery — order before 3pm⌄
- Order before 3pm Mon–Fri for next-working-day delivery (free over £99).
- UK Saturday delivery available on orders placed before 3pm Friday.
- After 3pm Friday — dispatched Monday.
- Some UK regions may need 2–3 working days.
Discounted options with main purchase⌄
- Bundle pricing on accessories, spares and training when bought together.
- Reduced rates on add-ons selected at checkout.
- Ask us for a tailored quote on multi-unit or fleet orders.
DJI Matrice 400
DJI Matrice 400 is a flagship enterprise platform that flies up to 59 minutes, carries up to 6kg across seven payloads and is engineered for ship-based take-off and landing. This package includes the aircraft, RC Plus 2 controller, WB37 battery and carry case.
heliguy support & optional extras
Over 2 kg — commercial work and flying closer than 150 m to people needs a GVC and an Operational Authorisation from the CAA.
Product dossier
Carry up to 7 Payloads with the DJI Matrice 400
A new industry standard
- Endurance and speed:
Fly for up to 59 minutes with payload and reach speeds up to 25 m/s.
- Payload flexibility:
Carry up to 6 kg and mount 7 payloads via 4 × E-Port V2 interfaces.
- Integrated Rotating LiDAR and mmWave Radar
: Enables precise obstacle detection at power-line level, enhancing operational safety and accuracy.
- Reliable transmission:
Transmit video up to 20 km (CE/SRRC/MIC).
- Resilient design:
Operates safely in tough conditions with IP55 protection and full-colour vision sensing.
- Smart detection:
Combines visible and thermal imaging for enhanced situational awareness.

Full specifications
Watch it in action
Manuals & documents
Frequently asked questions
What is DJI Care Enterprise and what options are available?⌄
DJI Care Enterprise offers comprehensive protection for your DJI Enterprise drone fleet.
Two packages are available: DJI Care Enterprise Plus and DJI Care Enterprise Basic.
It provides DJI Enterprise products with coverage for a range of accidental damages, such as collisions, water damage, and misoperation.
DJI Care Enterprise Plus also covers flyaways.
The table below shows the benefits of DJI Care Enterprise Plus vs DJI Care Enterprise Basic.
| DJI Care Enterprise Plus | DJI Care Enterprise Basic | |
|---|---|---|
| Service model | Unlimited free repairs within the coverage limit | Affordable replacements |
| Service quantity | No limit | Twice a year |
| Service charge | Free repairs | Low-cost replacement |
| Coverage for your whole fleet | DJI Enterprise products bound to DJI Care Enterprise Plus at the same period ( within 30 days ) can share the total coverage | - |
| Turnaround time | Prioritised repair | DJI Care Express |
| Flyaway coverage | 1 flyaway per year. Supported aircraft: DJI Matrice 30, DJI Matrice 30T, DJI Mavic 3 Enterprise, DJI Mavic 3 Thermal, DJI Mavic 3 Thermal Advanced, DJI Mavic 3 Multispectral, DJI Matrice 4T. DJI Matrice 4E. Flyaway fee applies. | - |
| Factory maintenance | 1 factory maintenance per year. Supported aircraft: DJI Matrice 30, DJI Matrice 30T, DJI Matrice 30T Dock Version, DJI Mavic 3 Enterprise, DJI Mavic 3 Thermal, DJI Mavic 3 Thermal Advanced, DJI Mavic 3 Multispectral, DJI Matrice 350 RTK, DJI Matrice 3D, DJI Matrice 3TD. | - |
| Annual free battery replacements | Two free battery replacements - supported aircraft: DJI Matrice 350 RTK, DJI Matrice 3D, DJI Matrice 3TD, DJI Matrice 4D, DJI Matrice 4TD. One free battery replacement - supported aircraft: DJI Matrice 400 | - |
| Service period | Up to 3 consecutive years | Up to 3 consecutive years |
How do the payloads affect the DJI M400 flight times?⌄
The DJI Matrice 400 flight times with varying payload weights: 59 min with the P1 / L2 / H30T (induvidually) 53 min – approx. 1000 g – H30T + V1 50 min – approx. 1500 g – H30T + S1 44 min – 3000 g payload 31 min – 6000 g payload
What is the certification level of the DJI Matrice 400 in Europe?⌄
The DJI Matrice 400 is granted EASA C3 certificate.
Is the DJI Matrice 400 waterproof?⌄
The DJI M400 has an IP55 rating and can fly in rainfall of 100mm/24 hours. However, the protection rating is not permanently effective and may decrease due to wear and tear.
What does the sensing system of DJI Matrice 400 consist of?⌄
The M400 has the following sensing capabillities: Omnidirectional binocular vision system Downward-facing binocular vision system LiDAR (including horizontal rotating LiDAR and upward LiDAR) Downward 3D infrared range sensor 6-directional mmWave radar
How is the obstacle avoidance capability of DJI Matrice 400? ⌄
The DJI Matrice 400 offers advanced obstacle sensing for power line inspections: When facing a main line (21.6 mm steel-core aluminium), sensing is supported up to 25 m/s. When both main and distribution lines (12 mm) are present, sensing works up to 17 m/s. Performance may vary with conditions such as fog, rain, or object type. The system can’t detect fast-moving objects, so always fly cautiously. The mmWave radar feature may be unavailable in some regions—check the manual for details.
How is the payload capacity of DJI Matrice 400? ⌄
The third gimbal connector supports up to 6 kg payload. When using the single downward gimbal, the dual downward gimbal, and the third gimbal connector simultaneously, the total weight of non-DJI payloads must not exceed 6 kg.
Does DJI Matrice 400 support dual batteries or a single battery? ⌄
The DJI Matrice 400 supports a single battery.
What is the difference between the heliguy Essential and Advanced support packages?⌄
The heliguy Essential Support Package is included free with every drone purchase — comprehensive support for general drone use, ideal for smaller-scale operations. The Advanced Support Package adds tailored assistance for business operations, surveying and regulatory compliance: survey and LiDAR/photogrammetry (and Gaussian-splat) data-processing support, a dedicated account manager, an integrated regulatory training division, BVLOS approval with turnkey support, credit accounts and gap services for large-scale projects. Enterprise products also include one year of complimentary DJI Care Enterprise (Basic) cover.
What is the difference between heliguy Support and Repair & Refresh?⌄
They cover different needs. heliguy Support is a comprehensive customer-support service for DJI users — expert guidance and peace of mind throughout ownership. Repair & Refresh is an accidental-damage cover plan, typically up to 45% cheaper than DJI Care Refresh, giving cost-effective protection against accidental damage.
Common questions
- Which payloads are compatible with the DJI Matrice 400? How does the M400 improve on the M350 RTK?
- Is the DJI Matrice 400 waterproof?
- Does DJI Matrice 400 support dual controls?
- Does DJI Matrice 400 support quick start?
- How do I activate DJI Matrice 400?
- Does DJI Matrice 400 have high-altitude propellers?




















