View 01 / 10DJI Matrice 400 — what's in the box (Standard)
What you get in the box
01Matrice 400 Aircraft x 1 (with propeller holder)
02Carry Case x 1
03RC Plus 2 (with DJI RC Plus 2 sub2G SDR Module) x 1
04WB37 Intelligent Battery x 1
05Remote Controller Strap and Bracket x 1
06Landing Gear x 2
07Propellers (pair) x 2
08Propeller Washers and Screws x 6
09Power Cable x 1
10USB-C to USB-C Cable x 1
11Screws and Tools x 4
12Cleaning Tools x 1
50-day return policy
  • Return within 50 days of purchase.
  • Full refund for unopened, sealed, unactivated items.
  • Opened products may still qualify if unused.
  • For orders over £100, we can arrange your return via DPD or in-person drop-off.
Next-day delivery — order before 3pm
  • Order before 3pm Mon–Fri for next-working-day delivery (free over £99).
  • UK Saturday delivery available on orders placed before 3pm Friday.
  • After 3pm Friday — dispatched Monday.
  • Some UK regions may need 2–3 working days.
Discounted options with main purchase
  • Bundle pricing on accessories, spares and training when bought together.
  • Reduced rates on add-ons selected at checkout.
  • Ask us for a tailored quote on multi-unit or fleet orders.
DJI · Enterprise · Matrice 400 · 59-min flight · up to 7 payloads

DJI Matrice 400

SKU CB.202505213092

DJI Matrice 400 is a flagship enterprise platform that flies up to 59 minutes, carries up to 6kg across seven payloads and is engineered for ship-based take-off and landing. This package includes the aircraft, RC Plus 2 controller, WB37 battery and carry case.

Choose your combo
5+ in stock — UK warehouseNext-day if ordered before 3pm50-day returns
Add to your order
DJI Matrice 400 · Standard£8,180.00
Total today£8,180.00
Tax included in UKFree UK delivery
Pay with

heliguy support & optional extras

1 Year DJI Care Enterprise Plus
Protection plan · accidental damage cover
Free
heliguy Essential Support
Tech assistance, repairs liaison, account access
Free
MetScan V1 Methane Scanning System
Gas payload · methane detection
£22,500
Sniffer4D Nano2+ Drone Gas Detection System
Gas detection payload · air quality mapping
£2,049
Sniffer4D Nano2+ Methane TDLAS Sensing and Mapping System
Methane detection payload · leak mapping
£10,800
heliguy Advanced SupportBespoke
SORA consultancy · priority repair · multi-pilot
POA
Will you need training?UK CAA · estimate
9.7 kgA3 · Specific

Over 2 kg — commercial work and flying closer than 150 m to people needs a GVC and an Operational Authorisation from the CAA.

Product dossier

DJI Matrice 400

Carry up to 7 Payloads with the DJI Matrice 400

A new industry standard

  • Endurance and speed:

    Fly for up to 59 minutes with payload and reach speeds up to 25 m/s.

  • Payload flexibility:

    Carry up to 6 kg and mount 7 payloads via 4 × E-Port V2 interfaces.

  • Integrated Rotating LiDAR and mmWave Radar

    : Enables precise obstacle detection at power-line level, enhancing operational safety and accuracy.

  • Reliable transmission:

    Transmit video up to 20 km (CE/SRRC/MIC).

  • Resilient design:

    Operates safely in tough conditions with IP55 protection and full-colour vision sensing.

  • Smart detection:

    Combines visible and thermal imaging for enhanced situational awareness.

A new industry standard

Full specifications

DJI Matrice 400
Aircraft
Takeoff Weight (with propellers)Without Batteries: 5020±20 g / With Batteries: 9740±40 g / The actual product weight may vary due to differences in batch materials and external factors.
Max Takeoff Weight15.8 kg
DimensionsUnfolded: 980×760×480 mm (L×W×H) (with landing gear) / Folded: 490×490×480 mm (L×W×H) (with landing gear and gimbal) / Aircraft carrying case: 779×363×528 mm (L×W×H) / Maximum dimensions excluding propellers.
Max Payload6 kg / Measured at the third gimbal connector under sea level conditions. Payload capacity decreases as altitude increases. Refer to user manual.
Propeller Size25 inches
Diagonal Wheelbase1070 mm
Max Ascent Speed10 m/s
Max Descent Speed8 m/s
Max Horizontal Speed25 m/s (at sea level, no wind)
Max Takeoff Altitude7000 m
Max Flight Time (no wind)59 minutes / Measured with H30T only, flying at 10 m/s at sea level from 100% to 0% battery. For reference only.
Max Hover Time (no wind)53 minutes / Measured with H30T only, hovering from 100% to 0% battery. For reference only.
Max Flight Distance (no wind)49 km / Measured at 17 m/s with no payload at sea level. For reference only.
Max Wind Speed Resistance12 m/s (during takeoff and landing)
Max Yaw Angular VelocityYaw: 100°/s
Max Pitch Angle35°
Operating Temperature-20° to 50° C (-4° to 122° F) (without solar radiation)
Global Navigation Satellite System (GNSS)GPS + Galileo + BeiDou + GLONASS* / * GLONASS is supported only when RTK is enabled. / Includes ADS-B In with dual antennas, supports reception up to 20 km.
Hovering Accuracy RangeVertical: / ±0.1 m (with vision positioning) / ±0.5 m (with satellite positioning) / ±0.1 m (with RTK positioning) / / Horizontal: / ±0.3 m (with vision positioning) / ±0.5 m (with satellite positioning) / ±0.1 m (with RTK positioning)
RTK GNSS AccuracyRTK Fix: 1 cm + 1 ppm (horizontal), 1.5 cm + 1 ppm (vertical)
RTK HeadingSupports heading with accuracy better than 2°
Airborne ADS-B InEquipped, supports reception up to 20 km
Internal StorageN/A
PortsUSB-C Debug Port × 1: USB 2.0 / E-Port V2 × 4: Lower drone body, 120W each / Cellular Dongle 2 Interface × 2: Underside of drone
Propeller Model2510F
BeaconBuilt into the aircraft
Ingress Protection RatingIP55 / Rating may degrade due to product wear and tear.
Gimbal
Maximum Payload for Single Gimbal Connector1400 g / If exceeded, gimbal damper lifespan decreases from 1000 hours to 400 hours.
Maximum Payload for Dual Gimbal Connector950 g
Maximum Payload for Third Gimbal Connector3 kg (quick-release port), 6 kg (screw lock fastening)
Sensing
Sensing TypeOmnidirectional binocular vision system (surround view provided by full-color fisheye vision sensors) / / Horizontal rotating LiDAR, upper LiDAR and downward 3D infrared range sensor / / Six-direction mmWave radar
ForwardMeasurement Range: 0.4-21 m / Detection Range: 0.4-200 m / FOV: 90° (horizontal), 90° (vertical)
BackwardMeasurement Range: 0.4-21 m / Detection Range: 0.4-200 m / FOV: 90° (horizontal), 90° (vertical)
LateralMeasurement Range: 0.6-21 m / Detection Range: 0.5-200 m / FOV: 90° (horizontal), 90° (vertical)
DownwardMeasurement Range: 0.5-19 m / FOV: 160° (front/rear), 105° (left/right)
Operating EnvironmentForward, Backward, Left, Right, and Upward: Delicate texture on the surface, adequate light. / / Downward: The ground has rich textures and sufficient lighting conditions*, with a diffuse reflection surface and a reflectivity greater than 20% (such as walls, trees, people, etc.). / / * Sufficient lighting conditions refer to an illuminance not lower than that of a nighttime city light scene.
Rotating LiDARStandard Measurement Range: 0.5-100 m @ 100,000 lux with 10% reflectivity target / Power Line Range: 35 m @ 30° @ 10,000 lux for 21.6 mm steel-core aluminum wire / FOV: 360° (horizontal), 58° (vertical) / Point-Frequency: 520,000 points/s / Laser Wavelength: 905 nm / Eye Safety: Class 1 (IEC60825-1:2014)
Upper LiDAR (3D ToF)Range: 0.5-25 m at night (reflectivity > 10%) / FOV: 60° (up/down), 60° (left/right)
Downward 3D Infrared Range SensorRange: 0.3-8 m (reflectivity > 10%) / FOV: 60° (front/rear), 60° (left/right)
mmWave RadarPower Line Range: / – 36 m for 12.5 mm steel-core aluminum wire / – 50 m for 21.6 mm steel-core aluminum wire / FOV: ±45° (horizontal and vertical) / / The mmWave radar function is unavailable in some countries/regions.
FPV Camera
Resolution1080p
Field of View (FOV)DFOV: 150° / HFOV: 139.6° / VFOV: 95.3°
Frame Rate30fps
Night VisionStarlight Grade
Video Transmission SystemDJI O4 Enterprise Enhanced Video Transmission System
Live View QualityRemote Controller: 3-channel 1080p/30fps
Operating Frequency and Transmitter Power (EIRP)902-928 MHz: < 30 dBm (FCC), < 16 dBm (MIC) / 1.430-1.444 GHz: < 35 dBm (SRRC) / 2.4000-2.4835 GHz: < 33 dBm (FCC), < 20 dBm (CE/SRRC/MIC) / 5.150-5.250 GHz: < 23 dBm (FCC/CE) / 5.725-5.850 GHz: < 33 dBm (FCC), < 14 dBm (CE), < 30 dBm (SRRC) / / Operating frequency allowed varies among countries and regions. Refer to local laws and regulations for more information.
Max Transmission Distance (unobstructed, free of interference)40 km (FCC) / 20 km (CE/SRRC/MIC) / / Measured in an unobstructed environment free of interference. The above data shows the farthest communication range for one-way, non-return flights under each standard. During your flight, please pay attention to RTH reminder on the DJI Pilot 2 app.
Max Transmission Distance (with interference)Strong interference: approx. 1.5-6 km / Medium interference: approx. 6-15 km / Weak interference: approx. 15-40 km / / Data is tested under FCC standard in unobstructed environments of typical interference. Only to serve as a reference and provides no guarantee as to the actual flight distance.
Max Download SpeedStandard Mode: 80 Mbps Downlink / Playback Download: < 25 MBps / Single-Channel Bitrate: ≤ 12 Mbps / / The above data was measured under conditions where the aircraft and remote controller were in close proximity without interference.
AntennaWLAN Antenna × 8: 6 vertically polarized antennas and 2 horizontally polarized antennas / sub2G Antenna × 2: 2 vertically polarized antennas / 4G Antenna × 4
Operating Mode2T4R
OthersSupports Dual Control Mode and 2-channel Cellular Dongle 2
DJI RC Plus 2 Enterprise Enhanced
Video Transmission SystemDJI O4 Enterprise Enhanced Video Transmission System
Max Transmission Distance (unobstructed, free of interference)40 km (FCC) / 20 km (CE/SRRC/MIC) / / Measured in an unobstructed environment free of interference. The above data shows the farthest communication range for one-way, non-return flights under each standard. During your flight, please pay attention to RTH reminder on the DJI Pilot 2 app.
Video Transmission Operating Frequency and Transmitter Power (EIRP)902-928 MHz: < 30 dBm (FCC), < 16 dBm (MIC) / 2.400-2.4835 GHz: < 33 dBm (FCC), < 20 dBm (CE/SRRC/MIC) / 5.150-5.250 GHz: < 23 dBm (FCC/CE) / 5.725-5.850 GHz: < 33 dBm (FCC), < 14 dBm (CE), < 30 dBm (SRRC) / / Operating frequency allowed varies among countries and regions. Refer to local laws and regulations for more information.
Antenna2T4R, 2.4GHz/5.8GHz multi-beam high-gain antenna / sub2G Module: 2T2R
Enhanced TransmissionSupports DJI Cellular Dongle 2
Wi-Fi ProtocolWi-Fi Direct, Wireless Display, IEEE 802.11 a/b/n/ac/ax / Supports 2×2 MIMO Wi-Fi, dual-band simultaneous (DBS) with dual MAC, data rates up to 1774.5 Mbps
Wi-Fi Operating Frequency2.4000-2.4835 GHz / 5.150-5.250 GHz / 5.725-5.850 GHz / / 5.2 and 5.8GHz frequencies are prohibited in some countries. In some countries, 5.2GHz is only allowed indoors.
Wi-Fi Transmitter Power (EIRP)2.4 GHz: < 26 dBm, < 20 dBm (CE/SRRC/MIC) / 5.1 GHz: < 23 dBm (FCC/CE/SRRC/MIC) / 5.8 GHz: < 23 dBm (FCC/SRRC), < 14 dBm (CE)
Bluetooth ProtocolBluetooth 5.2
Bluetooth Operating Frequency2.400-2.4835 GHz
Bluetooth Transmitter Power (EIRP)< 10 dBm
Screen Resolution1920 × 1200
Screen Size7.02 inches
Screen Frame Rate60fps
Brightness1400 nits
Touchscreen Control10-Point Multi-Touch
Built-in Battery2S2P 18650 Lithium-ion, 6500 mAh @ 7.2 V (46.8 Wh)
External BatteryOptional, WB37 (4920 mAh @ 7.6 V) 37 Wh
Charging TypeSupports PD fast charging (20V/3.25A) via USB Type-C
Storage CapacityRAM 8G + ROM 128G UFS + microSD expandable
Charging Time2 hrs (internal battery) / 2 hrs (internal + external) / / Measured when powered off using standard DJI charger.
Internal Battery Runtime3.8 hours
External Battery Runtime3.2 hours
Output PortHDMI 1.4
IndicatorsStatus LED, battery level LED, connection status LED, tricolour light, ambient light brightness adjustment
SpeakerSupports buzzer
AudioArray MIC
Operating Temperature-20° to 50° C (-4° to 122° F)
Storage TemperatureWithin one month: -30° to 45° C (-22° to 140° F) / One to three months: -30° to 35° C (-22° to 113° F) / Three months to one year: -30° to 30° C (-22° to 86° F)
Charging Temperature5° to 40° C (41° to 104° F)
Supported Aircraft ModelMatrice 400
Global Navigation Satellite SystemGPS + Galileo + BeiDou
Dimensions268×163×94.5 mm (L×W×H) / Measured with external antenna folded, including handle and sticks.
Weight1.15 kg (without external battery)
ModelTKPL 2
System VersionAndroid 11
External InterfacesHDMI 1.4, SD 3.0, USB-C (OTG, PD 65W), USB-A (USB 2.0)
AccessoriesStrap/waist support

Watch it in action

Field footage
Automated drone landings on moving vessels
Automatic power line detection
M400 & H30T: AR map view and AI detection
Cruise control

Manuals & documents

5 files

Frequently asked questions

What is DJI Care Enterprise and what options are available?

DJI Care Enterprise offers comprehensive protection for your DJI Enterprise drone fleet.

Two packages are available: DJI Care Enterprise Plus and DJI Care Enterprise Basic.

It provides DJI Enterprise products with coverage for a range of accidental damages, such as collisions, water damage, and misoperation.

DJI Care Enterprise Plus also covers flyaways.

The table below shows the benefits of DJI Care Enterprise Plus vs DJI Care Enterprise Basic.

DJI Care Enterprise PlusDJI Care Enterprise Basic
Service modelUnlimited free repairs within the coverage limitAffordable replacements
Service quantityNo limitTwice a year
Service chargeFree repairsLow-cost replacement
Coverage for your whole fleetDJI Enterprise products bound to DJI Care Enterprise Plus at the same period ( within 30 days ) can share the total coverage-
Turnaround timePrioritised repairDJI Care Express
Flyaway coverage1 flyaway per year. Supported aircraft: DJI Matrice 30, DJI Matrice 30T, DJI Mavic 3 Enterprise, DJI Mavic 3 Thermal, DJI Mavic 3 Thermal Advanced, DJI Mavic 3 Multispectral, DJI Matrice 4T. DJI Matrice 4E. Flyaway fee applies.-
Factory maintenance1 factory maintenance per year. Supported aircraft: DJI Matrice 30, DJI Matrice 30T, DJI Matrice 30T Dock Version, DJI Mavic 3 Enterprise, DJI Mavic 3 Thermal, DJI Mavic 3 Thermal Advanced, DJI Mavic 3 Multispectral, DJI Matrice 350 RTK, DJI Matrice 3D, DJI Matrice 3TD.-
Annual free battery replacementsTwo free battery replacements - supported aircraft: DJI Matrice 350 RTK, DJI Matrice 3D, DJI Matrice 3TD, DJI Matrice 4D, DJI Matrice 4TD. One free battery replacement - supported aircraft: DJI Matrice 400-
Service periodUp to 3 consecutive yearsUp to 3 consecutive years
How do the payloads affect the DJI M400 flight times?

The DJI Matrice 400 flight times with varying payload weights: 59 min with the P1 / L2 / H30T (induvidually) 53 min – approx. 1000 g – H30T + V1 50 min – approx. 1500 g – H30T + S1 44 min – 3000 g payload 31 min – 6000 g payload

What is the certification level of the DJI Matrice 400 in Europe?

The DJI Matrice 400 is granted EASA C3 certificate.

Is the DJI Matrice 400 waterproof?

The DJI M400 has an IP55 rating and can fly in rainfall of 100mm/24 hours. However, the protection rating is not permanently effective and may decrease due to wear and tear.

What does the sensing system of DJI Matrice 400 consist of?

The M400 has the following sensing capabillities: Omnidirectional binocular vision system Downward-facing binocular vision system LiDAR (including horizontal rotating LiDAR and upward LiDAR) Downward 3D infrared range sensor 6-directional mmWave radar

How is the obstacle avoidance capability of DJI Matrice 400?

The DJI Matrice 400 offers advanced obstacle sensing for power line inspections: When facing a main line (21.6 mm steel-core aluminium), sensing is supported up to 25 m/s. When both main and distribution lines (12 mm) are present, sensing works up to 17 m/s. Performance may vary with conditions such as fog, rain, or object type. The system can’t detect fast-moving objects, so always fly cautiously. The mmWave radar feature may be unavailable in some regions—check the manual for details.

How is the payload capacity of DJI Matrice 400?

The third gimbal connector supports up to 6 kg payload. When using the single downward gimbal, the dual downward gimbal, and the third gimbal connector simultaneously, the total weight of non-DJI payloads must not exceed 6 kg.

Does DJI Matrice 400 support dual batteries or a single battery?

The DJI Matrice 400 supports a single battery.

What is the difference between the heliguy Essential and Advanced support packages?

The heliguy Essential Support Package is included free with every drone purchase — comprehensive support for general drone use, ideal for smaller-scale operations. The Advanced Support Package adds tailored assistance for business operations, surveying and regulatory compliance: survey and LiDAR/photogrammetry (and Gaussian-splat) data-processing support, a dedicated account manager, an integrated regulatory training division, BVLOS approval with turnkey support, credit accounts and gap services for large-scale projects. Enterprise products also include one year of complimentary DJI Care Enterprise (Basic) cover.

What is the difference between heliguy Support and Repair & Refresh?

They cover different needs. heliguy Support is a comprehensive customer-support service for DJI users — expert guidance and peace of mind throughout ownership. Repair & Refresh is an accidental-damage cover plan, typically up to 45% cheaper than DJI Care Refresh, giving cost-effective protection against accidental damage.

Common questions

From the heliguy knowledge base
All knowledge base answers